SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Anime Shop Online ❤️ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://naruto.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent material equal to the recommended Image
5 stars
Very good, arrived before the expected❤
Very good, like the photo without scratches, and arrived quickly muiiito goxtei
I delay a little of the promised time but based on the features all according to 100% :)
Purchase satisfied at 100%
Very good, fit perfectly on finger
I like it. Came quickly
Very reliable, sent all right. Did the order arrived today 05/07 day 23/08. Brasil size my finger is 18, get advise size 8. thank You and will buy more in the future!
It doesn't come within the time frame it should but they arrive that's for sure. We have to consider customs. I got late but i got super cute and promotion is not misleading as they present it is.
Excellent. In very good condition
Nice. I arrive before expected time
Sent very fast! Arrived few days.
Nice ring, his son liked, I too happy, thank you. Recommend.
High quality Ring
Ring came here.hehe, size 7 fits 16-16, 5.
'm very happy, exactly as in photo, but any shape loved!
good quality, fast delivery
Unfortunately due to address Russia before the goods have not reached, but the store immediately returned the money, for which he thank you very much!
Beautiful
Best item
Кольцо супер
muy bonitos, buen material, igual que en la imagen, buen vendedor.
Good product. Thanks.
немного острый и он мне не подашел и отдал брату и заказал ещё
Just as described Size 6 and 7 are best fit for normal size finger.
спасибо
thank you so much
Good
миленько
es buena mercancía
Keşke bir küçük numarasını alsaydım yüzük parmağıma büyük geliyor biraz onun dışında güzel ürün
Пришло, но слишком большое
iam happey thank you
bom
Es igual a la descripción
Chegou rapido no Brasil, mas houve demora porque os correios daqui é muito ruim
очень какчественно
excelente calidad
really big!
foi 1 mês para chegar, estou satisfeita.
Кольцо хорошое.Вот только чёрное слегка отличается цветом.А так всё прекрасно.Товаром довольна.
ждали конечно долго, а так норм, и черный цвет не айс, серебристый прикольней
долго шло, а так товар соответствует описанию
Очень качественное , и красивое кольцо.
отправили 23.07 пришло 08.09 в мск темнее, чем на фото, качество очень классное, не выглядит так, будто облезет завтра же
Thank you
Продовец забыл написать мой телефон, из-за этого сообщение не приходило) так как я узнав что пришол мой заказ я взял его!
size fits perfectly. highly recommended
Пришло быстро, брала 6, по размеру подошло спасибо :)