SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Anime Shop Online ❤️ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://naruto.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality of the print is fine, nothing fantastic, but for the price it is more than satisfactory. Shipping took a little over a month, but i won't hold that against the store.
T-shirt quality. Came quickly. The material is pleasant.
thank you! size 3xl fits like a XL
Super cute! It is a nice print and the fabric is a little stretchy but feels comfortable
well it was good to me. Thank You so much
came in when it was supposed to. quality is good
2da vez que la encargo, muy satisfecha
trochę za małe na chłopaka noszacego rozmiar s. reszta super, gatunkowo i obrazek ok.
I like it a lot
good
Футболка класс!!!...Приятная к телу. Дошла до Иркутска за 20.08- 22.09.18.
perfect!
a impressão não é muito boa... o tamanho tbm não é tão grande assim... em comparação com uma camiseta americana larger a vendida xxl é bem menor! cuidado!
Es un muy buen producto, la tela es muy suave y ademas, el estampado es increíble, quede totalmente satisfecho. Muchas gracias!!
Огромное спасибо продавцу!!!! Футболка полностью соответствует картинке, швы все ровные, очень приятная к телу, печать на ней смотрится шикарно, ребёнок счастлив!!! На рост 165 см. с небольшим запасом, посылка отслеживалась на всём пути. Всем кто любит Деку рекомендую!!!!
Una tela muy suave y se puede estirar bien, en España utilizo una L y la he pedido con un XL y va queda bastante bien
the leather is great and the print too, i love it! thanks!
I am very happy ! Very fast delivery.
good but the print quality could be better
футболка пришла быстро, довольно плотная, рисунок не очень четкий, но не критично
tela suave. La talla 3xl es como una xl española. La impresión del dibujo está bien aunque mi camiseta viene un poco manchada.
:3
Футболка пришла довольно быстро. Она приятная на ощупь, хорошо сидит, но печать рисунка не очень высокого качества. Но всё равно я очень доволен этим товаром
Esta buena la calidad, pero me esperaba que fuera mas larga aun así buen producto miss 10
Пришло дней за 10, размер подошёл идеально, как и брал. Синтетика, но по ощущениям очень приятно. Принт идеально прорисован
lovely!
It is a really soft shirt. The size is good and the print looks good. The order came really fast. I am a happy person.
I love buying shirts from you!
Thank you!! The t shirt looks super cool, i love it :3
Muy hermosa, conforme
Está preciosa, es de muy buena calidad y me encanta!! Llego rápido y en excelentes condiciones
Muy buena, se nota que es buen material, me encanta
Very good quality
Me encanta!!! Queda perfecta , la tela es muy suave y impresión es de calidad. Las medidas descritas en la información del producto son reales. Muy satisfecha. El envío muy rápido y llegada antes de lo previsto.
все хорошо
Todo perfecto pero la talla queda un poco pequeña. Gracias
приятная ткань, доставка ~15дней, печать рисунка средененькая, но за эту цену сойдет, по размеру свободная
Very comfy, high quality and perfect size! Thanks!
sugoi
Shirt is generic brand, fabric feels surprisingly good and is oddly a bit stretchy (unexpected but fine), however the stitching and cuts are sloppy. The cheapest name brand shirt hanes, fruit of the loom, etc has better quality control. But they obviously dont have designs like this. I would not expect to wear this shirt often, as it probably wont hold up, but it is decent for the price of $8. Design is printed on (good) and not cheap ink screen latex. I have no washed it yet, though I expect it to shrink.
Perfecta! La única pega es Que tienes Que poner atención en las tallas, suelo usar una M y aun pediendo una L me está justita pero perfecta.
very cool,arrived well.