SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Anime Shop Online ❤️ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://naruto.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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love it so much!!!! it's so cute!!!))))) many thanks to the store ,the delivery was as fast as possible, I'm satisfied with everything, the print, the cloth)))) ahh, thank you so much. I took XXL because I like little bit oversized
Arrived in less than a month. Fabric super soft and comfortable; the pattern is visible (different image, it looks small and centered). Simply Perfect! Have 1,63 m height and weight 54 kg, size M was perfect, no more no less. Sure to buy back here!
Delivery by courier, the quality is fine, the fabric is like bamboo, soft and pleasant
I am very happy with the purchase, i went to the rb a little more than a month, specially took on the size more than my own. Print quality only deco slightly yellowish, but it's not critical))), in the materials i do not understand but definitely not hb :) with the store did not communicate, sent quite quickly. In general, for such a price 11/10
Very good
The fabric is so nice and I’m 100% going to buy more from this store in the future. I ordered 1 size too big, but it’s still comfortable.
The shirt looks just like the picture. The fabric is very soft and nice. Highly recommend.
PARFAIT
got it for my cousin for Christmas. she is a huge fan of bakugou, i hope she loves it!
Perfect delivery and order. It's a stretchy material, not a. 100% cotton. For the French, to give the equivalent of our size, add 1 size to the store's.
[ENG/ITA] The size is perfect, I choose XXL and the T-shirt corresponds to the chosen size! It is a good quality and is elastic. The print is very beautiful, is not blurry. I'm very happy of my purchase ~ Size corresponds to the selected, the material is elastic as well as good. The print is well made, is not of those photos printed with a sheet on a shirt and they then comes off, so they are satisfied purchase! Maybe just I will take even another vest * *
Nice enough for the price!
Good quality
I took a size S that fits a 12-year-old 1m50 The actual match quite .... it is perfect
Runs small l fits like m love it
Ordered 2 shirts from this store, both are very nice. Will be buying from them again
Fast shipping very good product
Comfortable but design is blurry
SHINEEEEE
Брату понравилась, цвет яркий
Really good quality! I was expecting to recieve a t-shirt with an image stick on it but not! (at least the bakugo's one) It's actually print on it, but I really recommend you to order at least two sizes more than yours, I usually wear M and L shirts and i ordered a 3XL and it fits me fine but it's not that oversize I was expecting to. Anyways, really good quality, very happy with that
Принт на футболке похож на пиксельный и маловат для такой большой футболки
Beau t shirt, matière très douce, il correspond a la photo mais attention le M taille légèrement petit, si vous aimez vos t shirt loose je vous conseille de prendre une taille en plus sinon tout va bien
C'est parfais
Super confortable et envoi rapide. Très contente
The print on the shirt came out perfectly! the only thing i wasn't expecting was the material of the shirt. it has more shine and is much stretchier than what i believed it would be. thought this would be more of a cotton tee. however, i am looking past that because the design is just too good! shipping was expected anywhere between september 12th and 29th. i received the item septmeber 18th, and there was a hurricane here, so i'm sure i would have received it a few days earlier if not due to the circumstances.
The shirt material is stretchy and weird and the image is kind of blurry. I am usually a us small but I ordered a huge one to wear as a nightgown. However, it is a little short.
Love it! The quality is great and it arrived very fast. I highly recommend it
Great item A+ Just a shame it took 3 months to arrive
The shipping was pretty quick and the quality is AMAZING, it’s stretchy but not too much and the print is really good. super happy about the product probably cuz I love the show too much ^U^
Отличное качество.
nice material, looks great!!! also fast delivery. very satisfied.
Me encanta ❤️
tal como se ve en la imagen
Very fast delivery. Could have bought smaller size, since T-shirt's material can strech well, so now it looks like a boyfriend's shirt. But still, nice design. Thanks.
Думал хб оказалось синтетика, принт качественный
I probably choose a bigger size than I should but it's super nice and I love it!
Looks good, fits good, super cheap, fast shipping ... I will definitely buy something again from this store 10/10
I bought S and it is good size for me, little oversize, but it is looking cool. Everything is okey :3
just great. happy with my purchase.
La camiseta perfecta, bonita y bien detallada, pero coger dos numeros de talla que teneis
The size M is a little small better size L
До Хабаровска дошла посылка за 21день, качество достаточно хорошее, косяков пока не заметил
Хорошее качество , но разочаровали неаккуратные швы и немного кривой принт
rapido, es muy suave, buena impresión, es como de licra tipo bañador pero muy comoda, yo uso una xl y la 3xl me viene perfecta.
ОЧЕНЬ НРАВИТСЯ! СОВЕТУЮ
Excelente tecido! bem impresso !
Отличное качество и пошива и материала!!! Хлопок с эластаном, не растянется во все стороны после стирки. Плотная, не просвечивает. Сын отень доволен! Заказала еще. Посылка пришла быстро, отправка в день заказа. Рекомендую. Не пожалеете