SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Anime Shop Online ❤️ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://naruto.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Australian Dollar (AUD)
Bahraini Dinar (BHD)
British Pound Sterling (£)
Canadian Dollar (CA$)
Colombian Peso (COP)
Czech Republic Koruna (CZK)
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Euro (€)
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Hong Kong Dollar (HK$)
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Israeli Shekel (ILS)
Jamaican Dollar (JMD)
Japanese Yen (¥)
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New Zealand Dollar (NZ$)
Pakistan Rupee (PKR)
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All super Quality fire!!! But the small minus is that the bolts slightly hang out And so everything is super Thank you: 3
Everything came well as in the photo
Okay.
It's really nice it fits well I have no complaints :)
Very well everything came quickly. inside the rocking goods. Thank you!!
It came quickly. The truth in life mask seems much smaller and hardly closes the forehead. Metal and good quality fabric. Purchase satisfied.
The parcel arrived very quickly!!!
perfect item. top
High Quality, for the money)
Not bad in general
It's great! Came earlier than expected.
Class
Товар пришел быстро, упаковка целая, качество металла и ленты отличное.
То, что надо. Повязка хорошая, больше походит на каноничную, ибо длиннее обычных. Доставили очень быстро, продавцу респект. Thanks!
Quality is okay good enough for a cosplay or just for Halloween arrived really fast also took less than 3 weeks and the packaging is good would recommend!
Perfecto
very nice and fast ship ..thank..
Very good quality and pretty lookking!! I love it
Fast shipping.
The shipping to Turkey was very quick, the product is very well too, I`m really satisfied with this store and product, thank you and I recommend you to buy from this store.
Товар дошел до Санкт-Петербурга за 9(!!!) дней. Очень довольна приобретением, за свои деньги очень хорошее качество. Безусловно рекомендую
Bit smaller than I had expected but overall amazing! Can’t wait to cosplay as sasuke
Мне повязка очень понравилась, хоть она больше подходит для детских голов. Легко пачкается, но я не считаю это минусом. Есть маленькие торчащие нитки, но это легко поправимо ножницами. В общем, довольна. Заказывайте!
Доволен товаром, прибыл быстро. Металл. хорошо гнется и можно под свой лоб настроить. Рекомендую.
Доставка очень быстрая. Трек отслеживался. Продавцу спасибо!
Очень быстрая доставка, до Новосибирска 2 недели, все как в описании
Товар целый! Пришел через 3 недели. Я довольна, спасибо
Perfecto para el niño.
Пришло за две недели. Качество отличное
Товаром довольна, прибыло хорошо упаковано и в идеальном состоянии, прямо как в описании, всем довольна и рекомендую ))) Друг будет счастлив
got it in 9 days... very good
Спасибо) трек отслеживался , посылка в целости)
Ткань с ниточкой пришла, но это ничего, протектор гнётся, не поцарапан, клёпки которые держат протектор слабенькие и ткань нерааномерная, одна больше другой, но это всё решается. Клёпки урлотнить инструментами, а ткань подобрезать
Всё пришло в отличном состоянии. Вмятин и царапин нет. Металлическая часть легко гнётся, тем самым можно придать ей нужную форму. Пришло очень быстро. Спасибо продавцу!
Пришло за месяц, всё отлично, Sasuke, back in Konoha!
по красоте ваще
Товар пришёл в заявленный срок в хорошей упаковке. Насчёт недостатков повязки: 1) на тканевой ленте торчат ниточки (что решается обычными ножницами) 2) металл очень тонкий и легко гнется (зато можно легко подогнуть под форму головы), также метал легко пачкается. Но за цену в сто р. Товар отличный! Полностью доволен и товаром и продавцом
very very fast shipping!! it didnt took 15 days
nice :)
o produto chegou em boas condições, antes do previsto e condiz com as suas expectativas.
Le produit est précis , mais je suis « un peu déçue » car la partie aluminium est pliée et il manque une pression (voir photo) mais bon vu le prix, c’est raisonnable
paczka dotarła bardzo szybko, produkt dobrej jakości i w pełni zgodny z opisem
NAAAIIISSSS
быстрая доставка в амурскую область. всего за 20 дней! я думала будет идти около двух месяцев, но было всё быстро, все отслеживалось. вот эта штука со знаком железная. знак листа выколот, т.е. это не рисунок, не наклейка, лента длинная (56 см), отличного качества. я довольно! 9/10!
Good
Всё пришло в норме,продовца рекомендую
Está muy bien hecha y llegó en 10 días.
Посылка пришла быстро за 19 дней в Украину,товар соответствует фото и описанию, ребёнок доволен.Трек отслеживания всё время, продавец отправил посылку на следующий день, всё отлично,рекомендую.
Perfecto!
По ошибке заказала не ту повязку, написала продавцу и тот отправил нужную. За это ставлю 5 звезд, по качеству претензий нет. Лента длинная, можно завязывать на талии. Я не вернусь в деревню!