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4pcs/lot 16 Styles Sailor Moon Figures

11 reviews
100% of buyers enjoyed this product! 143 orders
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cMaterial:PVC

Size: 5-8cm

Package: OPP Bag

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Best Anime Shop Online ❤️ (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://naruto.store

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

11 reviews
100% of buyers enjoyed this product!
5 stars
(11)
4 stars
(0)
3 stars
(0)
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Buyer
Review
L***o
verifed buyer
3 Dec 2019

Very accurate description

Tomás M.
verifed buyer
15 Mar 2019

Highly recommended

Esther S.
verifed buyer
21 Jan 2019

I really like the product, although i have a problem i can't get saturn to hold his staff

Matilde R.
verifed buyer
16 Jan 2019

The product itself is really good for the money. Nice details, pretty faces. Some minor imperfections that you can hardly notice. The stand for the Mars Sailor (red one) is bad, can’t hold her if there’s any kind of vibration or movement. Tried to talk about it with the store but he didn’t understand, maybe it was a problem with my unit, but I believe it may be just like that. The communication with the seller is bad, he can’t speak english. Expect google translate answers. Took a while to be delivered, but it came. Overall the product is good for the money despite the flaw with the stand. Still a good buy.

Андрей Е.
verifed buyer
27 Dec 2018

Beautiful figures, not ideal of course, there are shortcomings. Delivery more than a month, brought the courier.

Larry H.
verifed buyer
17 Nov 2018

Very responsible and honest store recommended

Zeynep E.
verifed buyer
26 Oct 2018

Though paint bad, still fun

Joshua B.
verifed buyer
6 Sep 2018

Some of the worry dolls came with the damaged paint

Victoria W.
verifed buyer
6 Sep 2018

It took more than what he said the information, and are several of them with young details, bangs by it's more nicely

Brittany G.
verifed buyer
6 Sep 2018

Very accurate, are the same!

Катерина Ш.
verifed buyer
15 Aug 2018

Thank you so much for quality product!!! Delivery very fast in the Eagle. My Daughter is very happy!!! Recommend to everyone.

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